Contact Sikhami support
How to get help on Sikhami: search this Help Centre, use Report a problem, or write to help@sikhami.com. Includes what to put in your email so support can help quickly.
Updated 22 October 2026
Most questions are answered in this Help Centre. When you need a person, write to Sikhami's support team at help@sikhami.com.
This article shows where to find help on the website and what to put in your email, so the team can help you on the first reply.
Start with the Help Centre
- Open the Help Centre at any time. You do not need to be logged in.
- Type a few words in the search box, for example "refund" or "private account", or browse the categories.
- In the website menu, Help & support opens the Help Centre. On a computer it is under More at the bottom of the left menu; on a phone, open your profile and select ⋯.
- Many screens have a Learn more link that opens the Help Centre article for that screen.
Write to support
Sikhami's support address is help@sikhami.com. Support is by email.
- Report a problem: in the same menu as Help & support, select Report a problem. Your email app opens a new email to help@sikhami.com with the subject "Problem on sikhami.com". Write what happened and send it.
- Your own email: you can also write to help@sikhami.com from any email app.
If possible, write from the email address on your Sikhami account. It helps the team find your account and check that it is yours.
What to put in your email
- Your username, for example @your.name, and the email or phone number on your account.
- What you were trying to do, and which page you were on. Copy the link from your browser's address bar.
- The exact words of any error message or notice.
- A screenshot, if you can.
- Your device and browser, for example "Chrome on an Android phone" or "Edge on a Windows laptop".
- For a payment problem: the date, the amount and the order or payment details from My orders and payments.
Never send your OTP, card number, CVV or bank passwords by email, to anyone.
Which help to use
| Your situation | What to do |
|---|---|
| A post, clip, comment or person breaks the rules | Use Report on it first. See Report a post, clip, comment or account. |
| Your account is suspended or banned | Write to help@sikhami.com with the words of the notice. See Account suspension and moderation. |
| The login screen says "This account has been disabled" | Write to help@sikhami.com if you think it is a mistake. |
| You want to delete your account but cannot log in | Use the form on the Delete your Sikhami account page, or email with the subject "Delete my Sikhami account". |
| A payment, order or refund problem | Read Orders and Refunds first, then write to support. |
| Your payouts are on hold or you have a question about earnings | Read Earnings and payouts, then write to support. |
| Someone posted your work without permission | Read the Copyright Policy for what to send to help@sikhami.com. |
| A question about your personal data | Read the Privacy Policy and write to help@sikhami.com. |
| A child may be at risk | Read the Child Safety Standards and write to help@sikhami.com straight away. |
| Something on the website is not working | Use Report a problem in the menu. |
Sikhami's Grievance Officer, named in the Privacy Policy and other policy pages, can be reached at the same address, help@sikhami.com.
Questions
Report a problem does nothing when I select it. Why?
It opens your device's email app. If no email app is set up, nothing may happen. Copy the address help@sikhami.com and write from your usual email instead.
Can I get help without a Sikhami account?
Yes. The Help Centre is open to everyone, and you can write to help@sikhami.com from any email address.
Should I send my OTP or password to support?
No. Never share your OTP, card details or bank passwords with anyone, including support.
Where do I report a harmful post or person?
Use the Report option on the post, clip, comment or profile. See Report a post, clip, comment or account.
How do I ask for my account to be deleted?
Follow Delete your account. If you cannot log in, use the form or email described there.
Related articles
- Report a post, clip, comment or accountHow to report posts, clips, comments, accounts, clubs, meetups, notes, courses, teachers, institutes and ads that break Sikhami's rules, and what happens after you report.
- Account suspension and moderationWhat happens when Sikhami's team acts on content or an account: removed content, suspended and banned accounts, the notices you see, and how to ask for help.
- Delete your accountHow to delete your Sikhami account from the website or without logging in, what is deleted, what is kept, and how long it takes.
- RefundsHow refunds work for purchases on Sikhami: how to ask for one, how the money comes back, what happens to your access, and where to find the credit note.
- My ordersFind your course applications, the notes you bought and every payment you made on Sikhami, and learn what each order status means.
- Privacy on Sikhami: who can see whatWho can see your profile, posts, clips, stories, location and messages on Sikhami, what can appear on Google, and the settings that control it.
Still need help?
Write to us at help@sikhami.com. Tell us what you were trying to do, what happened, and add a screenshot if you can.